Start here to troubleshoot technical issues you're experiencing while using your mobile app on Coinbase, Coinbase Pro, and Coinbase Wallet.

How do I verify my identity when using the mobile app?

Learn how to complete identity verification when you're using the Coinbase mobile app.

How do I add a payment method when using the mobile app?

Learn how to add a payment method through Coinbase mobile app.

2-Step verification troubleshooting

Trying to sign into your account and stuck on your TOTP Authenticator? Find some 2-step troubleshooting tips.

Coinbase Pro mobile app overview

Learn the features and functions of Pro's mobile app.

Coinbase Wallet Troubleshooting

Learn how to troubleshoot common Wallet issues.