Coinbase offers multichain SOL, which allows customers to easily send and receive SOL via Solana and Base. On Coinbase, SOL is visible as a unified balance, regardless of which network is used to receive it. Onchain, SOL appears as uSOL on Base blockexplorers.
Check the network: Confirm you or the sender chose the correct network. If using Base, confirm that the sender used the correct Base information.
Verify the unified SOL balance: Check that the unified SOL balance reflects the expected amount.
Wait for the transaction to finalize: Sometimes transactions take longer than normal. Wait a few minutes and refresh the page.
If the problem persists, try further troubleshooting steps, or reach out for additional help.