Sign in to your account

How to sign in

  1. Open the Coinbase app and select Sign in in the top right corner 

  2. Enter the email address you used to create your account

  3. Select Continue

  4. On the next screen, enter your password 
    If you do not remember your password, select Forgot Password? And follow the prompt to reset your password

  5. Select Continue  

  1. Navigate to the Sign In page 

  2. Enter the email address you used to create your account

  3. Select Continue

  4. On the next screen, input your password 
    If you do not remember your password, select Forgot Password? And follow the prompt to reset your password.

  5. Select Continue  

Once you've signed in, you will either reach your accounts home page, or you will be prompted to complete 2-step verification, pending your privacy & security settings.

Passkeys were developed by AppleGoogleMcrosoft and the Fido alliance to make online accounts more secure and easier to access. Unlike passwords, which can be easily forgotten, guessed, or stolen, passkeys are generated on your device and are not shared or stored on any server.

See Passkeys on Coinbase for more information & guidance on using passkeys on Coinbase.

Use your Google credentials to sign in to your Coinbase account.

Start by connecting your Coinbase account to your Google account:

  1. Select Settings, then Security

  2. Select Manage your account connections

  3. You'll then be prompted to select your Google account and complete 2-factor authentication

Once your accounts have been linked, you'll be prompted to sign in using Google whenever logging in to your Coinbase account. You'll still be required to complete 2-factor authentication.

Sign in troubleshooting

Review the alert at the top of this article, and/or the article My account was compromised for more steps on how to secure your account, and tips on recovering access to your account as quickly as possible.

When signing in for the first time on a new device, you will be prompted to confirm the device via email. To confirm the security of your account, this must be done from the same device. For more information, see Device confirmation troubleshooting.

If you are running into issues signing in because:

  • You need help setting up 2-factor authentication

  • You got a new phone and can’t sign in

  • You lost access to your email address associated with your Coinbase account

Visit 2-step verification troubleshooting for more information.

If you can’t to remember which email you signed up for Coinbase with, try these troubleshooting steps:

  • Search for “Coinbase” in your email inbox, if you have more than one email address, try checking in each one. 

    • We recommend double checking your Spam folder as well

  • Try typing your email address(es) into the sign in page, if you get to the step to enter your password, this means there is an account associated with this email address.

    • If the email address is not associated with a Coinbase account, you will see the error message “Error: No Coinbase account exists for this email. Please check your spelling or create an account.”

Refer to the help article Lost Email Access.

If you can't sign in because you’re getting stuck at Identity Document Verification upload, please refer to Identity document verification troubleshooting.

If you can’t sign in because you forgot your password, visit Reset my password to find steps to do this, or what to provide to support if you’re unable to complete password reset on your own.

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